Preparing for OASIS-E: Focus on your people and your operations

As with any asset, you need to proactively invest in and manage your staff to get the best possible results. That means determining your team’s current readiness for OASIS-E, and then providing the tools and training to get staff where you need them to be.

1. Assess your staff’s understanding of OASIS-E. This is your baseline, and you can measure against it going forward to determine your team’s progress. Many teams will already have a basic awareness of OASIS-E and what it means for your organization. And you might be surprised to find that many staff members have deeper knowledge of the changes and what they entail.

2. Communicate effectively and often—and listen actively. Explain what the changes are, when they will happen, and how you’ll support staff with training, tools and technology to successfully manage the change. Be sure to communicate in multiple ways, including text, standup meetings, in-service sessions, and email. Listen to your team’s concerns and invite their perspective and ideas about the best ways to improve processes and provide training.

Provide monthly updates to let your team know how things are progressing, any actions they need to take, and what they need to plan for in the weeks ahead. Last, but not least, don’t forget to communicate when the transition is complete—and don’t forget to celebrate!

3. Train staff so they can confidently embrace the change. Start with OASIS-E education and training on the regulation itself. You’ll also want to be certain your team knows how to effectively complete the required documentation. Changes in technology can also complicate compliance with new regulations, so if your technology vendor has released software enhancements to accommodate the new OASIS-E assessment, provide training to get your team up to speed. And if you make internal process changes, train your staff on the new processes to set them up for success.