Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
In this episode of the Post-Acute POV podcast, Rob Stoltz, our host and senior business development director, is joined by Drew Bringhurst, the chief commercial officer at Hospice Dynamix. Together, they delve into Hospice Dynamix' use of artificial intelligence and data-driven analytics to accurately designate predictive length of stays (PLOS).
Clark County Skilled Nursing staff were spending more time in their EHR than with their residents. They knew there had to be a better, more efficient solution that would give...
The staff at Columbine Health Systems was accustomed to using an electronic health records (EHR) system for documentation. But when the transition to PDPM began, they realized a better system...
In this episode of the Post-Acute POV, our host, Melissa Polly, director of marketing for home & hospice, sits down with Sarah Kivett, BSN, RN, CHPN, director of palliative care...
“I know that the reason we made such improvements despite such massive growth was because the MatrixCare system keeps all the regulations in check. All of those processes are built...
Learn how interoperability supports better care and helps keep your facility competitive. Skilled nursing providers share many of the same goals and standards as the rest of the healthcare ecosystem....
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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