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Find out how our integrated CRM platform can improve decision-making, reduce manual processes and save time.

Today’s changing healthcare environment makes it increasingly challenging—and important—to have an effective customer relationship management process. Developed specifically for senior living and long-term care, Enquire by ALINE helps you better manage referrals and leads using automated workflows and transparent reporting.

Seamless integration with our EHR makes it easier to share patient data, helping reduce the risk of rehospitalization.

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Core benefits

Respond to leads and referrals faster for better referral relationships

Make decisions on competitive referrals faster to capture more business. Integrations and automated workflows help you improve tracking and conversions.

  • Efficiently manage your lead pipeline with automated workflows
  • Upload budgets and sales goals into the system and use actual numbers in analytics and reports
  • Capture all inquiries and referrals in one place for faster processing

Improve care coordination with easy access to patient data

Get access to complete medical history when evaluating referrals and incoming residents.

  • Easily access and share patient data with hospitals, physicians and other caregivers
  • Save an average of 15 to 30 minutes on intake and admissions
  • Get real-time access to patient records to improve continuity of care and health outcomes

Reduce manual data entry using automated workflows that integrate with key systems

Integrated data from marketing, EHR and billing systems help reduce errors and save time on data entry.

  • See demographic, social and financial information appended in real-time to each lead profile
  • Set up customized templates to quickly create letters, labels and emails
  • Change any field to use your organization’s terminology, or add a field in less than 10 seconds, on average

"Founded by operators that understand the true workflow and efficiencies needed in running a healthcare environment."
Sharee Cummings, Vice President, Signature Senior Living
"The referral management system in MatrixCare has streamlined our process, saving me valuable time and allowing me to focus on patient care."
Rebecca Ashling, MSN and RN, Housecall Providers
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Resources

Datasheet

Payment portal offers convenience for residents, efficiency for staff

MatrixCare’s payment portal offers residents the convenience and security of online payments, while also helping staff close month-end books more efficiently.

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Case study

Seamless coordination helps deliver better patient care

Enhance communication strategies, improve care coordination, address the complexities of changing reimbursement models, and navigate a strained labor market.

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Podcast

Information security with Todd Friedman, chief information security officer, ResMed

In this episode of the Post-Acute POV, our host Navin Gupta, SVP of the home and hospice division at MatrixCare, is joined by Todd Friedman, chief information security officer at ResMed, and Brian Tolkkinen, director of information security at MatrixCare. The three discuss the importance of information security, and the key roles played by concepts...

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Case study

Migrating to the LPC cloud led to reduced costs and better staff efficiency

Cloud-based computing offers many advantages over on-premises servers. But it’s important for each organization to evaluate their reasons for moving to the cloud. Read our case study to find out why Waverly Heights in Gladwyne, Pennsylvania, decided to move to a cloud-based solution and how they are reaping its benefits.

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Datasheet

Get expert support for billing and tracking

Billing and tracking are vital to your organization’s financial health. But those tasks can be complex, requiring time and expertise. When you work with our partner, Quality Healthcare Resources (QHCR), you can hand off that work to an experienced company to help streamline processes and maximize collection rates. Get our data sheet to see how

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Case study

Interoperability done right can improve care, decrease costs

Facilities that refer patients to post-acute care settings increasingly expect robust interoperability to make patient transfers as seamless as possible, for both the patient and providers. Iredell County Hospice and Palliative Care have seen first-hand the difference interoperability can make for their referral sources and staff when implemented correctly.

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See MatrixCare in action

Start by having a call with one of our experts to see our platform in action.

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MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care. 

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© 2024 MatrixCare is a registered trademark of MatrixCare. All rights reserved.

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