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The Hospice FY 2025 Final Rule is released: What are next steps to be taken by hospices?

On July 30, 2024, CMS released the FY 2025 Hospice Payment Update Final Rule (CMS-1810-F) along with a Fact Sheet. In this blog, we highlight the next steps that hospices should consider for the implementation of the FY 2025 finalized provisions.

FY 2025 hospice payment rate and wage index update

The aggregate impact of the payment provisions in this final rule will result in an estimated increase of $790 million in payments to hospices, resulting from the finalized hospice payment update percentage of 2.9 percent for FY 2025. The finalized 2.9% hospice payment update is based on the 3.4% inpatient hospital market basket update reduced by the productivity adjustment (0.5 percentage point). 

However, due to CMS’ decision to finalize the adoption of the most recent Office of Management and Budget (OMB) statistical area delineations, along with a 5% cap on wage index decreases calculated at the county level and various other factors, not all hospices will experience, on average, a 2.9% increase in payments in FY 2025 compared to FY 2024. This is because the hospice final rates for each level of care are further adjusted based on the final wage index values for the geographical areas served by hospices.

CMS estimates in the final rule that in FY 2025, hospices in urban areas would experience, on average, a 2.9 percent increase in estimated payments compared to FY 2024 — while hospices in rural areas would experience, on average, a 3.2 percent increase in estimated payments compared to FY 2024.

Hospices providing services in the Mountain region would experience the largest estimated increases in payments of 4.4 percent. Hospices serving patients in the Pacific region will experience, on average, the lowest estimated increase of 1.0 percent in FY 2025 payments. Using simulated payments based on utilization in FY 2023 from Medicare hospice claims data, Table 20 of the final rule illustrates how the combined effects of the FY 2025 payment and wage index updates will vary by specific types of providers and geographical location.

Next steps:

The Hospice FY 2025 final payment and wage index updates go into effect with hospice services beginning October 1, 2024, and ending September 30, 2025. Hospices should understand the financial impact of the FY 2025 final payment rate and wage index updates for the geographic areas served by your agency.

  • Hospices should identify the FY 2025 final rates (inclusive of labor and non-labor share amounts) for each level of care that will apply to their agency based on whether Hospice Quality Reporting Program (HQRP) requirements were met in CY 2023. It is important to note that hospices that have not met HQRP requirements in CY 2023 are subject to a 4% reduction in payments in FY 2025, which results in a -0.1% payment update (vs. 2.9% for hospices that have met HQRP requirements). CMS began sending out non-compliance letters to hospices that did not meet CY 2023 HQRP requirements in July 2024.

The FY 2025 final rates for hospices that have met and not met HQRP requirements in CY 2023 are displayed in Tables 1 and 2 of CR 13707 released by CMS on August 2, 2024.

  • Hospices should access the final FY 2025 wage index files via the link on the CMS Hospice Center webpage and identify the CBSA codes and/or 5-digit wage index transition codes along with the wage-index values for the geographical areas served by your agency to understand if there are changes. Note that the wage index value for the location in which the patient is served applies to the payment update calculation.

5-digit wage index transition codes: It should be noted that due to the way that CMS finalized to calculate the 5% cap for counties that experience an OMB designation change, some CBSAs and statewide rural areas could have more than one wage index value because of the potential for their constituent counties to have different wage index values as a result of application of the 5% cap.

Specifically, some counties that change OMB designations would have a wage index value that is different than the wage index value assigned to the other constituent counties that make up the CBSA or statewide rural area that they are moving into because of the application of the 5% cap. However, for hospice claims processing, each CBSA or statewide rural area can have only one wage index value assigned to that CBSA or statewide rural area.

Therefore, hospices that serve beneficiaries in a county that would receive the cap would need to use a number other than the CBSA or statewide rural area number to identify the county’s appropriate wage index value for hospice claims in FY 2025. CMS finalized as proposed that beginning in FY 2025, counties that have a different wage index value than the CBSA or rural area into which they are designated due to the application of the 5% cap would use a wage index transition code for reporting to hospice claims.

These special codes are five digits in length and begin with “50.” The wage index transition codes would be used only in specific counties — counties located in CBSAs and rural areas that do not correspond to a different transition wage index value will still use the CBSA number.

  • Hospices should calculate the FY 2025 final Medicare payment rates for each level of care using the labor/non-labor share and wage index value for each geographical area served by your agency to understand the financial impacts in FY 2025 Medicare payments compared to FY 2024. It should also be noted that the Medicare 2% sequestration is still in effect and that the calculated rates will be further reduced by an additional 2%.

Example Medicare final rate calculation using RHC (days 1-60) final rate: $224.62 and CBSA 40060 (Richmond, VA): 0.8752

Wage index value (0.8752) x labor portion of final rate ($148.25) + non-labor portion of final rate ($76.37) =

$129.75 + $76.37 = $206.12 (final rate prior to applying 2% sequestration)

$206.12 x .02 = $4.12

$206.12 – $4.12 = $202.00 (final rate after applying 2% sequestration)

  • Hospices that have received non-compliance letters for not meeting both HQRP requirements in CY 2023, should evaluate the reasons causing non-compliance to correct them going forward.

To avoid a 4% payment reduction in the annual payment update (APU) year, hospices need to:

    • Meet the 90% timeliness compliance threshold for Hospice Item Set (HIS) admission and discharge record submission (and acceptance) within the 30-day submission deadline AND
    • Submit CAHPS Hospice Survey data timely according to quarterly submission deadlines for all four quarters in CY 2023

CMS has informed that common reasons for HQRP non-compliance and being subject to a 4% payment reduction include:

    • Changing a CAHPS Hospice Survey vendor that causes the CAHPS Hospice Survey data to not be submitted timely for all four quarters in the calendar year. CMS recommends that hospices contact their CAHPS Hospice Survey help desk for assistance if planning to change vendors.
    • Submitting HIS admission and discharge records timely within 30 days, but the records were not accepted to the CMS QIES system due to errors. HIS data must be accepted to the CMS QIES system to be considered timely. One of the best methods to monitor successful HIS submissions is through CMS Final Validation Reports. Instructions on reports for validating HIS are available on the CMS iQIES portal.

The CMS HQRP Requirements and Best Practices webpage provides additional information on HQRP compliance requirements.

  • Hospices that serve Medicaid patients should also monitor for the release of the state Medicaid hospice payment rates for the CBSA areas served by your agency. The national hospice Medicaid reimbursement rates for the four hospice levels of care change annually and are based on the annual Medicare hospice updates.

    Now that the final FY 2025 Medicare hospice payment rates are released, CMS will post the FY 2025 minimum Medicaid payment rates that states can use to the gov Hospice Benefits webpage. Remember that state Medicaid agencies can choose to pay more than the minimum Medicaid payment rates, but cannot pay less.

  • Reach out to your software vendor to understand their plans for implementing the final FY 2025 payment rates and wage index updates along with the reporting of the FY 2025 CBSA and new 5-digit wage index codes for specific counties (if applicable) to your hospice claims, effective with dates of service billed October 1, 2024 through September 30, 2025.

FY 2025 final cap amount

The final hospice cap amount for FY 2025 is $34,465.34, which is equal to the FY 2024 cap amount of $33,494.01 increased by 2.9 percent. Hospices are required to file a self-determined cap report on an annual basis. Medicare payments that exceed the aggregate cap amount need to be repaid to Medicare.

Next steps:

  • Hospices should understand how the aggregate and inpatient caps are calculated and monitor progress toward exceeding the cap limitations. The Palmetto website provides a calculator that can assist a hospice in determining the impact of the aggregate cap and inpatient day limit.
  • As the end of FY 2025 approaches, hospices should monitor their Medicare Administrative Contractor (MAC) websites for instructions on how to file the self-determined cap report. On an annual basis, hospices are required to complete a self-determined cap using CMS PS&R data.

    The FY 2025 cap year begins October 1, 2024, and ends on September 30 2025. The self-determined cap is filed no earlier than three months after the end of the cap year (December 31, 2025) and no later than five months after the end of the hospice cap year (February 28, 2026).

Regulation text changes

CMS made the following clarifying changes to the hospice Conditions of Participation (CoPs) and adopted clarifying regulations text, with no change to current policy and therefore no actions required by hospices.

  • CMS finalized its proposal to reorganize regulations to clearly denote the difference between the Hospice Election Statement and the Notice of Election (NOE)
    • Finalized to title § 418.24(b) as “Election Statement” and would include the title “Notice of Election” at § 418.24(e)
  • CMS finalized its proposal to align Medicare hospice payment regulations with hospice CoPs
    • Update CoPs to clarify that physician member of hospice interdisciplinary group may review patient clinical information and certify a patient’s terminal illness
      • To align the medical director CoP and the hospice payment requirements, CMS finalized to amend § 418.102(b) by adding the physician member of the hospice interdisciplinary group, as defined in § 418.56(a)(1)(i), as an individual who may provide the initial certification of terminal illness.
    • Update CoPs to clarify that a physician designee may review patient clinical information and certify their terminal illness if the medical director is unavailable
      • In order to align payment policy language at §§ 418.22(c) and 418.25 with the CoPs at § 418.102, CMS finalized to add “physician designee (as defined in § 418.3)” to clarify that when the medical director is not available, a physician designated by the hospice, who is assuming the same responsibilities and obligations as the medical director, may certify terminal illness and determine admission to hospice care.

Hospice Quality Reporting Program (HQRP) updates

CMS finalized several significant updates to the Hospice Quality Reporting Program (HQRP). These updates include:

  • The implementation of the HOPE assessment instrument with data collection to begin on or after October 1, 2025.
    • Upon implementation, HOPE will replace the existing Hospice Item Set (HIS).
    • HOPE record submission within 30 days of the HOPE admission, hospice update visit and discharge will be subject to the same 90% timely threshold requirement as exists for HIS. Non-compliance with HOPE and CAHPS Hospice Survey requirements will result in a 4-percentage point reduction in payments in the APU year.
    • CMS will also retire the Hospice Extraction Reporting Tool (HART) on October 1, 2025. Therefore, hospices must contract with a software vendor to collect and submit HOPE data.
  • The addition of two new process quality measures to the HQRP for public reporting beginning no earlier than FY 2028 (October 1, 2027), Timely Reassessment of Pain Impact and Timely Reassessment of Non-Pain Symptom Impact, based on HOPE data collection.
  • The implementation of a revised CAHPS Hospice Survey beginning with April 2025 decedents (vs. January 2025 decedents as proposed) to allow hospices and vendors additional time to prepare. Administration for April 2025 decedents is not slated to begin until summer 2025, allowing approximately 10 months for vendors to program and prepare materials. Specific updates to the CAHPS Hospice Survey include: 
    • An addition of a web-mail mode (voluntary)
    • A shortened and simplified survey
    • Modifications to survey administration protocols to include a prenotification letter and extended field period
    • The addition of a new, two-item Care Preferences measure
    • Revisions to the existing Hospice Team Communication measure and the existing Getting Hospice Care Training measure
    • The removal of three nursing home items and additional survey items impacted by other proposed changes in this rule

Next steps:

  • Hospices that are using HART for the collection and submission of HIS data, will need to contract with a hospice software vendor to collect and submit HOPE data before the implementation date of October 1, 2025.
  • Hospices should follow up now with their CAHPS Hospice Survey and HIS software vendors to understand their plans and timelines for supporting the HOPE assessment instrument, HOPE quality measures and CAHPS Hospice Survey revisions.
  • For each of the HQRP updates, hospices should begin reviewing existing CMS draft materials, monitor for the finalization of draft materials as well as ongoing updates, and attend CMS and vendor educational sessions as they are made available. Helpful CMS links include:
  • While reviewing the HQRP updates:
    • Hospices should consider staffing impacts to implement the HQRP updates and how to address staff training needs
    • Hospices should identify best practices and update agency processes and policies as appropriate

Requests for Information (RFIs)

The Hospice FY 2025 Proposed Rule included the following two RFIs:

  • Potential payment mechanisms for high-intensity palliative services for hospice patients:
    This RFI comes from anecdotal comments as well as responses to the CMS FY 2024 Hospice Final Rule where CMS noted — in response to their RFI on hospice utilization, non-hospice spending, ownership transparency, and hospice election decision-making — that commenters stated providing complex palliative treatments and higher intensity levels of hospice care may pose financial risks to hospices when enrolling such patients. Therefore, through this RFI, CMS sought additional stakeholder input on potential payment mechanisms for high-intensity palliative services for hospice patients.
  • Potential social determinants of health (SDOH) elements:
    In the FY 2025 Hospice Proposed Rule, CMS outlined potential data collection items for four SDOH domains that are relevant across post-acute care to evaluate health equity in the hospice care setting and requested input on which of the data collection items are suitable for the hospice setting, and how they may need to be adapted to be more appropriate for the hospice setting.

Next steps:

  • Hospices are encouraged to review the two RFIs and comments submitted to the proposed rule and consider actively engaging on these topics with industry organizations and/or CMS as future opportunities arise.
    • On the RFI for potential payment mechanisms, CMS received approximately 60 comments and informed they will consider all comments and recommendations received as well as continue to welcome thoughts on the RFI through the hospice policy mailbox at [email protected].
    • On the RFI for potential SDOH elements, CMS received 39 public comments with a majority being supportive of including sociodemographic and SDOH data to evaluate health equity in the hospice setting.

MatrixCare understands the importance of staying ahead of changing regulation, which is why we’re always ready to keep our users prepared for what’s to come.

Connect with us today to learn how our solution is built to simplify compliance.

Carolyn Dean

Carolyn Dean joined MatrixCare as the Regulations Compliance Manager in 2014. She is responsible for monitoring CMS Medicare and Medicaid regulations in the post-acute care space to ensure company product and service solutions support compliance with new and changing regulations. Possessing over 30 years of healthcare IT experience in diverse leadership roles inclusive of customer service, quality assurance, and regulations, Carolyn has established a vast network of industry connections with various federal, state and industry entities and organizations.

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