Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
A strong nutrition service management program is a vital part of the care you provide your residents. But, it can be challenging to balance high food costs with your residents’ dietary requirements. The added complications of the pandemic and the critical importance of nutrition and food safety have increased demands. So, read the infographic to...
Our chart compares seven different time clocks to find which one best meets your needs based on data collection options, connectivity, extras, and unique features.
This webinar answers that critical question by addressing common concerns like staffing turnover, compliance, and financial implications.
Find out how a technology solution can help overcome dining services challenges including supply chain and staffing issues. Our eBook explains why integrating nutrition data with your EHR is important, and offers tips for choosing and implementing a nutrition management system that can drive staff efficiency and improve resident safety. Prefer to watch? Our webinar...
In this webinar, two home health and hospice leaders discuss how their organizations achieved zero-deficiency surveys and how this benefits their staff, patients, and overall business. Find out how the right partnerships and tools can help keep your organization compliant and survey ready–while also keeping surveyors satisfied and happy.
Watch our webinar to learn how to streamline your menu planning and improve residents’ health outcomes. You’ll see how technology can automate tasks to help eliminate manual input and give staff more time to spend with residents. You’ll see how menu services can
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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