Choosing MatrixCare is only the start. Our expert implementation, customizable training and ongoing support can help you make the most of your software.
Confidently adopt new technology with implementation and training tailored to your needs. We’ve migrated thousands of customers to our platform, helping ensure a smooth process from detailed planning to deployment and system optimization.
MatrixCare systems are easy to learn, with training options to meet the needs of all skill levels. Customizable training helps encourage rapid platform adoption so everyone can quickly benefit from new tools and technology.
Our customer success team will work with you to customize workflows and optimize interoperability to ensure your unique needs are met. We’ll also collaborate with you on problem solving, change management and other important aspects of adopting a new platform.
Invest in your people
Our intuitive platform helps make onboarding easier, and ongoing opportunities for in-depth training help you develop in-house expertise where you need it.
Get expert, real-time support
Many of our support representatives have worked in long-term care and home health and hospice organizations, so they understand the challenges you face.
24/7 secure online resources
Our customer community gives you access to product information, user guides, training modules and tips shared by other MatrixCare users.
Work with your dedicated customer success manager to identify and leverage additional features based on your organization’s needs so you can get more value from your software. Customer success teams support you through:
In this episode of the Post-Acute POV, our host Eric Grunden, Chief Customer Officer, is joined by Jonathan Prak, Director of IT Services, and Robert Supper CPA, MBA, NHA, CFO, Waverly Heights. The trio discusses the benefits of transitioning to a cloud-based solution from an on-premise server. Join Eric, Jonathan, and Robert as they discuss...
Today’s skilled nursing providers have more access to data than ever before. Read our latest white paper with Skilled Nursing News to learn how using data and predictive analytics can be a major opportunity. Discover how SNFs can transform patient care, efficiency, and the financial health of their business.
CRM solution specifically designed for skilled nursing facilities, helping to reduce resident admission times, streamline workflows, and turn hours into minutes.
In this episode of the Post-Acute POV, our host, Mauricio Hermosillo, Product Manager for Enterprise Financials at MatrixCare, is joined by Stacy Dobson, CFO, United Methodist Retirement Homes, to discuss the intricacies of managing financials in post-acute care. Join Mauricio and Stacy as they have a conversation on how using technology to support general ledger,...
Join Dawn, Tracy, and Amy as they discuss how technology can improve menu planning in our latest episode of the Post-Acute POV.
In 2022, there were over 11,000 reporting violations—and understanding why can offer valuable insight. In the e-book, Knowledge is Power: Use Citation Trends to Improve Your Operations, our experts dive into the citation trends that matter most in boosting operations and mastering state and federal surveys so you can enhance compliance and provide better resident...
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
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