Interoperability for
post-acute and long-term care
Seamless connectivity. Smarter transitions.
Better outcomes.
When data moves as easily as care does, everyone benefits.
MatrixCare’s interoperability solutions make it easier for post-acute and long-term care providers to exchange clinical and demographic information, streamline workflows, and coordinate care.
With real-time, automated bidirectional data sharing through MatrixCare Exchange: Data Manager, Qualified Health Information Networks (QHINs), and Direct Secure Messaging (DSM), information can flow securely between systems instantly, helping your team minimize manual work, strengthen relationships with referral sources, and keep care moving forward.
Simplify every transition of care
Move beyond faxes and phone calls. Automate the exchange of key clinical information to support smoother, safer care transitions from the very first touchpoint. This can help minimize manual data entry and allows your staff to focus on patient care, not paperwork.
Become the easy choice
With 93% of referring partners more likely to send patients to post-acute providers who can receive orders electronically, seamless data sharing becomes a powerful competitive edge. It’s about making your facility the obvious, trusted choice.
Collaborate in real-time
With the ability to share and receive patient information and import critical data directly into your MatrixCare EHR workflow, no external portals needed, external providers and care team members are empowered to access the information they need. This supports your efforts to coordinate care efficiently, strengthening those vital collaborative relationships.
The technology behind truly connected care
MatrixCare Exchange: Data Manager
Streamline workflows and reduce manual data entry by automating the exchange of clinical information. It imports key patient information directly into the EHR, allows for faster admissions, fewer errors, and more time for care without toggling between systems or third-party portals.
Get a closer look at MatrixCare Exchange: Data Manager, an interoperable tool designed to help skilled nursing facilities make more informed decisions, reduce errors, and save time to focus on resident care and outcomes.
Qualified Health Information Networks (QHINs)
MatrixCare supports nationwide data exchange through QHINs—federally certified networks that help providers access and share clinical documentation across care settings and helps ensure compliance with information bocking regulations. The clinical documents exchanged include:
- Documentation from previous care settings, specialist office visits, and clinics
- History and physical documents
- Encounter summaries
- Continuity of care
- Discharge/Transfer summaries
- Images or custom PDFs generated by the other providers
- Bidirectional connection to the network
- C-CDAs and other documents from the resident record
Through QHINs, you can also access other QHINs like CommonWell, Epic, and more.
Direct Secure Messaging (DSM)
DSM keeps cross continuum healthcare providers connected through secure, point-to-point document sharing. It also tackles intake challenges, helping ensure your team receives the critical information they need for a smooth admission. It includes:
- Referrals from any certified EHR
- Full clinical summary of the referring acute ambulatory encounter
- Data import of demographics, medications, allergies, diagnosis, and more
- The secure and healthcare-specific Direct Trust Network to message the provider
- Attached documents including plan of care, visit notes, orders, images, and scans
- The option to embed documents in unstructured CDA
- Text and document-based messages can be added to a patient record
Through DSM, you can securely message and transmit documents through the best-in-class, DirectTrust network, keeping your communications all in one place.
Resources
See MatrixCare in action
Start by having a call with one of our experts to see our platform in action.
MatrixCare offers industry-leading software solutions. Thousands of facility-based and home-based care organizations trust us to help them improve efficiency and provide exceptional care.
© 2025 MatrixCare is a registered trademark of MatrixCare. All rights reserved.