An opportunity for new growth under the MatrixCare brand
09/04/2024 -
MatrixCare to offer HEALTHCAREfirst’s CAHPS survey program as part of its suite of solutions for home health and hospice providers. This offering along with MatrixCare’s software, coding and review and RCM solutions further enhances efficiency for home health and hospice providers, enabling them to channel their efforts directly into patient care.
Founded in 1988, HEALTHCAREfirst, then known as Deyta, has been a trusted provider of surveys, and CAHPS services for home health and hospice organizations across the country. These services are relied upon to provide actionable data-driven insights for enhanced patient experiences. Integrating these services into MatrixCare will help enable home health and hospice providers to gain more robust insights into performance. We are excited to continue to offer these valuable services under the MatrixCare brand.
Incorporating HEALTHCAREfirst’s exceptional services reinforces our commitment to delivering comprehensive, high-quality solutions to the post-acute care market. Along with the RCM services previously transitioned in March 2024, the CAHPS survey program is a natural complement to MatrixCare’s extensive offerings and enhances our support for home health and hospice providers. The combination of services and software not only streamlines an agency’s clinical and financial tasks, but also empowers providers to channel their efforts more efficiently towards patient care.