Quality as the new currency: Enhancing healthcare with Armine Khudanyan, RN, MSN, CPHQ, CEO and Co-Founder, QAPIplus
In the latest episode of the Post-Acute POV podcast, our host, Jeremy Crow, Head of RCM and Survey, MatrixCare, is joined by Armine Khudanyan, RN, MSN, CPHQ, CEO and Co-Founder, QAPIplus, and Trish Weber, RN, BSN, HCS-D, HCS-O, Manager, Coding & Review Services, MatrixCare. Join us as we delve into the critical role of quality in healthcare and explore how MatrixCare’s integration with QAPI Plus is revolutionizing compliance and efficiency.
In this episode, our guests discuss the transformative shift from reactive to proactive quality improvement, the significant benefits of strategic integrations, and the essential role of effective data utilization. Tune in to learn about the proactive approaches that are setting new standards in healthcare quality.
Topics discussed during today’s episode:
- [00:31 – 06:01]: Armine shares her journey from acute care nursing to data management and the development of the QAPIplus software. The software has been instrumental in automating compliance, improving efficiency, and reducing administrative burden for healthcare organizations.
- [06:01 – 08:15]: Armine discusses the collaboration between QAPIplus and MatrixCare that began in 2024. This integration aims to reduce administrative burdens, enable better decision-making, and provide actionable insights.
- [08:15 – 14:44]: Armine emphasizes the importance of proactive quality improvement and continuous compliance in home health care, highlighting the need for constant auditing and closing gaps in procedures. Trish added that quality in documentation directly impacts reimbursement and performance metrics, stressing the significance of accurate and thorough reporting.
- [14:44 – 19:49]: Armine describes the benefits of continuous auditing and external evaluations. Jeremy and Trish discuss how outsourcing compliance functions can provide specialized expertise and unbiased insights, enhancing overall quality and efficiency.
- [19:49 – 24:10]: Jeremy and Armine discuss the common compliance challenges faced by both small and large organizations. Smaller organizations often lack experience and regulatory knowledge, benefiting greatly from outsourced services, while larger ones may have internal expertise but struggle with prioritizing compliance tasks.
- [19:33 – 22:15]: Armine highlights the benefit of eliminating data silos and integrating fragmented systems to improve performance. Jeremy closes out the conversation by thanking our guests.
Resources
- Learn more about MatrixCare at: https://www.matrixcare.com/
- Find out more about QAPIplus: https://qapiplus.com/
- Find a quick guide on the QAPIplus and MatrixCare integration for home health and hospice care.
- Listen to more episodes of the Post-Acute POV
Disclaimer
The content in this presentation or materials is for informational purposes only and is provided “as-is.” Information and views expressed herein, may change without notice. We encourage you to seek as appropriate, regulatory and legal advice on any of the matters covered in this presentation or materials. ©2025 by MatrixCare
Related resources
EHRs do more than manage patient information
Electronic Health Records (EHRs) may have solved the problem of managing patient information, but their potential to assist in other parts of care operations remains untapped. Errors in communication around care transitions are common, and EHRs can help.
Clinicians and AI: Leveraging technology to unlock clinical capacity
In this webinar, we explore the application of AI in voice documentation for home health clinicians, showcasing successfully how it has been applied at scale in the field. Additionally, we’ll examine future technologies and their potential benefits — not only for individual clinicians, but also for the broader industry. During this engaging presentation, we will...
Managing hospice care through predictive analytics with Drew Bringhurst, chief commercial officer at Hospice Dynamix
In this episode of the Post-Acute POV podcast, Rob Stoltz, our host and senior business development director, is joined by Drew Bringhurst, the chief commercial officer at Hospice Dynamix. Together, they delve into Hospice Dynamix' use of artificial intelligence and data-driven analytics to accurately designate predictive length of stays (PLOS).
